Reasons why consumer seek redress

All QuestionsCategory: Secondary SchoolReasons why consumer seek redress
Glory asked 2 years ago

Reasons why consumer seek redress

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1 Answers
Loveth answered 2 years ago

 1. To create avenue for customer’s complaints to be heard and attended to when they are dissatisfied with goods bought or services rendered.
2. It has internal complaint-handling procedures through which consumer seeks compensation or to rectify the problems that occur during e-commerce transactions.
3. It serves as an important determinant of consumer confidence and trust.
You can source more using the link below:
https://www.kofastudy.com/courses/jss3-business-studies-2nd-term/lessons/how-to-seek-redress-week-6/topic/different-ways-of-seeking-redress/

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